This web site is is always open for automated (on-line) orders to be placed but production and shipping is done by humans who have to have time off now and then. We generally work Monday to Friday and take public holidays plus the following listed below:-
Christmas and New Year
Royal Mail delivery times increase substantially over this period, taking up to a week to deliver a 1st class package. Please use the Special Delivery upgrade if you wish to speed up the process. UK Mail should be unaffected.
Forthcoming dates affecting service levels
50% means 1/2 day trading and limited service. 0% means closed
| Date | Phone Services | Production | Shipping |
| 28th January | 50% | 50% | 50% |
Bad Weather update 8th January 2010
The recent weather is delaying orders.
Due to the low temperatures forecast for this weekend, we are NOT sending any orders today, Friday 8th, as they will most likely freeze whilst in the mail depots. Instead, they are all packed and ready to be shipped on Monday morning.
We apologise for any delays over these periods.
